1. Information we collect
We collect account details; team and business profiles; addresses and contact details; websites and social profiles; logos, photos, rosters, event and attendance information; sponsorship packages, offers, messages, reports, verification materials, and support communications.
Stripe supplies transaction identifiers, status, amounts, fees, and limited account information; Sponora does not store full card numbers. We also collect IP address, browser, device, session, timestamps, page views, security events, and feature activity. With browser permission, location search may receive coordinates. Public directories and other users may supply business, invitation, and sponsorship information.
2. How we use information
- Provide, verify, secure, and administer accounts.
- Match teams and businesses and calculate distance.
- Support sponsorships, messaging, payments, payouts, and reports.
- Send transactional, support, and security communications.
- Prevent fraud, enforce policies, diagnose errors, keep audit records, comply with law, and improve Sponora.
3. Sharing
We share data as needed with other users involved in a sponsorship and with service providers including Stripe (payments), Resend (email), Tawk.to (chat), Cloudflare and hosting providers (delivery and security), and the U.S. Census Geocoder (address-to-coordinate lookup). We may disclose information to authorities or advisers for law, safety, fraud, disputes, or a corporate transaction.
We do not sell personal information for money or share it for cross-context behavioral advertising. If that practice changes, this policy and required choice controls will be updated first.
4. Public information
Team and business profiles may publicly show names, logos, descriptions, general locations, links, sponsorships, events, photos, and impact. Do not place private data in public fields. Avoid children's full names, personal contact information, or precise schedules unless authorized and appropriate.
5. Cookies
We use cookies and session storage for authentication, preferences, form security, and site operation. Infrastructure and support providers may set necessary cookies. We will update this policy and provide legally required controls before introducing behavioral advertising technologies.
6. Retention and security
We retain information while accounts are active and as reasonably needed for services, transactions, audits, disputes, fraud prevention, and legal, tax, accounting, or payment obligations. We use safeguards appropriate to the data, but no internet service is completely secure.
7. Your rights
You can update much of your information in your account. Depending on location, you may request access, correction, deletion, portability, restriction, disclosure information, or an appeal. We may verify identity and retain information where an exception applies. Email info@sponora.com with “Privacy Request.” We will not discriminate for exercising applicable rights.
8. Children and international use
Accounts are for adults and not directed to children under 13. Authorized adults may represent youth teams but should not provide unnecessary child data. Sponora is operated in the United States, and information may be processed there.
9. Changes
We may revise this policy as services or laws change. We will update the effective date and provide additional notice for material changes when appropriate.
Contact
Questions may be sent to info@sponora.com.